Property Management Testimonials

I had a property viewing with Lisa yesterday (17/05/17) and it was by far the best property viewing I have ever had. 

Lisa was very accommodating and understanding and is a very pleasant person to deal with. 

It was a great experience and even if I didn't like the property (which I did and have applied for tenancy) I would have requested Lisa's help in looking for a property as she is so fantastic to deal with. 

You truly do have a fantastic team member in her. 




Excellent service, really thoughtful and patient. Works efficiently.

YanLiang Gai

My initial inquiry regarding renting out my property was responded to very promptly plus plenty of information given. I feel that your staff demonstrated a high level of knowledge, and that your fees are competitive.


Thanks very much for being so easy to deal with - easy & quick communication, and problems were dealt with efficiently. We wouldn't hesitate to recommend you to others...

Rhyan & & Kelsi H

My husband and I were very impressed and pleased with receiving such a warm personal service. Not to mention also finding us a tenant so promptly.

Nicole S

We are very satisfied with the service you are providing.  Thank you.

Phil & Jenny A

After saying it would be a hard one to let this side of Christmas - well done!!  Still maintaining 100% occupancy for us.  Thank you very much.  Must make a note to buy another house for you this year to let!!  

Robert S

Thank you for looking after the property for us and finding us such great tenants, we would certainly recommend you as a Property Manager to anybody that asks. 

Brent & Julie D

The service was very efficient, well organised and successful. 

Pam L

Well done, "you're simply the best"  I'll definitely have to keep you on!!  Thanks a million!

Mark F

The service from Rebecca and the team was excellent, we never had any problems, and we have been very impressed with the help we received after the earthquake, even though we didn't have tenants. We would happily recommend and use again.

Rachael D

Overall I am very pleased, we had no hassles and found it nice and easy to settle into our new property.

Lexie M

Wonderful service thanks Rebecca.  Professional and friendly, very impressed with the information folder, great idea!  Quick return of any phone calls made to the afterhours service. 

Beverley S

Awesome!  The personnel working with Rebecca were very kind with me, all of them.  I want to highlight Nancy she was very pleasant and a great help with translating my language, Thanks a lot. 

Andres H

Rebecca and her team have been managing our two Christchurch properties for over 7 years. Rebecca has been a pillar of strength and reliability for us - taking care of our properties, sourcing tenants and keeping us up to date with inspection reports and monthly statements. She has also worked the overtime and hard yards above and beyond her management role whenever necessary. Friendly, reassuring and very competently, Rebecca has on many occasions proved her ability as a problem solver, a works organiser and overseer, a diplomat and an advocate, able to swiftly and efficiently deal with tenants, tradesmen, neighbours and all the other problems and issues that inevitably accompany rental property. She has our highest recommendation.

Murray & Irene

Great Service, fast response. Thank you.

T Brown

I would like to give you a Special Thank You for all your wonderful and timely communication, your patience regarding our late Saturday morning visit and dealings with matters behind the scenes etc. All very much appreciated.


Rebecca was great to work with. She managed our property really well and always kept us informed of maintenance issues.


Thank you for all your wonderful service as my Property Manager over the years. In appreciation.

L Batters

Thank you for your help.

J Park

Thank you so much for all your help, and bits and pieces you did. You were amazing. Thanks again.

Tina & Nev

Hey thanks for this, the photos look great. Thanks for all your help! Cheers!

R Somerville

Thank you for responding so quickly to our S.O.S.! As always, we continue to genuinely appreciate your hard work and thank you for the way you take special care of us.


Thanks for all your hard work: we appreciate it.

Andrea & Dean

Thank you for your excellent hassle-free service over so many years. We will recommend you to many others.

Lana & Andrew

I found the service provided excellent. The Agency, and in particular Rebecca Royal, dealt with all the areas of the tenancy of our rental property with honesty, competency and professionalism. I appreciated the open and prompt communication on any matters about the tenancy that required my attention.

Faye S

We felt happy and satisfied with the service from First National. The process was quick and professional. As a young couple we are thankful to have been chosen for our property.

Alex & Josh

Very professional. All problems were dealt with promptly. Excellent service.


It has been very professional.

Elodie B

Thank you for all you do for us, and for all your hard work. We appreciate it.

Dean & Andrea

Thanks for your help with the tenants.

Anna & Mike

Really good, quick and friendly.

Tami H

We found the service to be prompt, professional and friendly. It would be hard to improve such good service.

Martin H