What Our Clients Say

The process to sell my house with Angela was an absolute breeze. Within a week of signing up, photos had been taken, the sign was up and my house was listed online. 
Angela was always available for viewings, and always kept me up-to-date on open homes, following up with people who visited. She was always smiling, always helpful answering my questions (as a first time seller) and went the extra mile to secure a sale (I signed a sale and purchase agreement at 9pm on a Sunday evening). 
If I sell my house then I would definitely use her again.

Rebecca

Recently we engaged Joan to sell out townhouse in Ilam.  From the first approach we made to her she was always friendly, professional and extremely well-prepared. She gave us valuable advice that reflected her over 20 years working in real estate. She recommended we went to a dealine sale with a 3 week period of open homes. Photographers were arranged, advertisements written and placed on websites and signage erected all very quickly and efficiently.
Throughout the 3 weeks of open homes Joan was a true professiuonal.  Once the deadline date arrived she negotiated 5 prospective buyers through the process and obtained the excellent final offer.
During the sale process and following the final sale date Joan has been very courteous and friendly and a true professional.  We would confidently recommend her to any prospective clients.

Mary & Jane

It gives me great pleasure to write a testimonial for Joan Shaw who has just completed a house sale for me with maximum efficiency, negligible discomfort and rapid success. The price she achieved was very satisfying.
From the beginning of our acquaintance, Mrs Shaw’s knowledge and many years of experience in house sale matters was very evident. Her explanations to us during the whole sale process of the various methods available for use were clear as was her advice but she was careful never to take over the decision making in any aspect of the sale, on the other hand, she always  kept us up to date during the sale process and explained procedures very clearly. This applied from our first meeting to the legal conclusion of the sale. The early advertising she arranged was effective and the first open day brought in the buyer. At all times, Mrs Shaw was very considerate and aware of our needs.
Mrs Shaw was recommended to me by a friend who had previously employed her. He spoke of her with high recommendation. I can only say that I totally agree with him.

Graham Robinson

Graham Robinson

Thank you Sue & Karen most sincerely for your friendly and professional approach in the marketing & sale of our home. It was a whirlwind three weeks, but you put us at ease and made it stress-free from your first visit. We are thrilled with the result. We would have no hesitation in recommending your service – it is superb! Best of Luck.

B. & L. Butler

Joan handled our recent real estate transaction and we found her to be extremely professional, efficient and helpful. Joan had in depth knowledge of the areas we wished to look in and she also gave us great advice when she drew up our contract. We were very impressed with her service and would strongly recommend her to anyone considering selling or buying a home.
 

P. & J. Urlich

Selling property is undeniably a stressful time and the advice and knowledge James provided during the sale process were invaluable. James went out of his way to assist in any way he could. I wouldn’t hesitate to recommend James to anyone looking at putting their property on the market.

A. McStay

We have bought and sold several times with Sue and Karen and as usual we had amazing results and excellent updated texts and messages of support along what sometimes seems a long journey. Great results girls!

Simon & Shirley

To take the stress out of buying or selling your family home or progressing your investment portfolio, I can recommend the professional open and friendly approach and 20 years of experience that Joan brings to the table. At a time when both my husband and I were occupied with our own careers we were able to rely on Joan's knowledge of the market and sound advice to bring about fair and acceptable outcomes for both buyer and seller when marketing our properties. When I was faced with selling investment properties after the unexpected death of my husband her understanding and practical advice was invaluable to me.

M. Leaker

I am so delighted with my experience with James Abell. Not only did James achieve the ultimate result with the sale of my property, but he did it with efficiency, professionalism and most of all, high integrity.
 
My house had already been on the market for three months with no bites. I decided to re-list, so obtained three appraisals and decided to go with James. Not only had James been recommended, but his communication and presentation stood out and I had faith in him immediately. Within three weeks my house had sold unconditionally. James brought in a fresh, snappy and positive approach - he was real and honest, keeping me informed every step of the way and most of all went the extra mile to ensure this was a streamlined and stress free experience for me.
 
I highly recommend James as a real estate agent who will leave no stone unturned in delivering the result you require and will leave you with a memory of excellent customer service that is unsurpassed.

J. Hill

Sue & Karen. From the moment I came to talk to the three of you - Joe included!! - I have had nothing but great co-operation. Cheers, and thanks to you all.

P. & L. Law

I have known Joan Shaw for many years and when it came time for me to relocate, I had no hesitation in asking Joan to sell on my behalf. I have observed Joan in her dealings with Real Estate, including my family members and at all times she has acted with integrity. Joan is courteous towards both clients and vendors and very honest in her appraisals. Joan is very efficient and works in a very timely manner for all parties.

M Huckstep

Totally throughout the home buying process with Sue and Karen, we felt valued and supported as customers. We were pleasantly surprised on several occasions how they were always “one step ahead” in dealing with our needs. They were always available to take our calls, and were professional in every way. During the years, we have bought and sold several homes, and can only say that these two ladies stood “heads and shoulders” above the rest.
 

W & P Eagleton

Thanks James. Your services, advice, honesty and professionalism are appreciated. We also liked your ‘non-pushy’ approach.

H. Singh

The whole process was made as effortless as it could be. James was always cheerful and courteous with refreshing candor and humour. I would have no hesitation in recommending him to anyone considering selling their home.

G. Kirby

Mrs Joan Shaw has sold two properties for me in the last four years and I have no doubt that her experience, professionalism and negotiating skills were responsible for the very gratifying prices she obtained for me. Despite one property being in Lincoln, she was always available to escort any client who showed an interest.

I had moved to Australia when she sold my Wigram property in June last year when the market was very slow, but she not only negotiated a price which far exceeded my expectations, but kept me apprised of progress by phone and email, and dealt with my solicitor on my behalf.
 
I feel very fortunate that Mrs Shaw handled the sale of my properties and would recommend her to anyone thinking of buying or selling. I am happy to be contacted in this regard on my email account, ms.kim.carrie@gmail.com
 

Kim Carrie (Ms), Queensland